This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Information for patients

 

BEWARE OF SCAMMERS during the pandemic

There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 

 

Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern

 

We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.

 

Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.

 

If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.

Appointments

Urgent Appointments: for medical needs that are needing urgent on the day attention. Please call the surgery from 8:00 to receive a telephone call back from an Advanced Nurse Practitioner (ANP) who will be able to assess and deal with your needs most effectively. This may mean coming to the surgery for a further assessment by the ANP or a GP if necessary. Alternatively suitable advice can be given over the phone.

_

Routine Appointments: Pre-bookable appointments are available for all patients and we recommend those with on going medical needs to book appointments and reviews in advance.  

We offer a text reminder service which sends a text message to patients on the day of their appointment. Patients should not rely on this service and take responsibility for remembering there appointment as well. 

EXTENDED ACCESS appointments are available Wednesday and Thursday evenings 18.30 - 20.00

_

_

E_

Online booking system

You may also book online via the link at the top of this page. Before you can use this service you must first register your details for this service. In order to register please ring reception on 01905 879100 who will assist you further.

Remember, when using Patient Access all your personal information is safe and secure.

_

_

_

Chaperones

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend, but on occasions a formal chaperone may be preferred.

Click here to read our Chaperone Policy

_

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website